newstodate.aero
Oct 08, 2019 (newstodate): Finnair Cargo is actively working on enhancing its digitalization processes.
-Finnair Cargo is actively involved in developing the ONE Record, which is a standard for data sharing and creates a single record view of the shipment. This standard defines a common data model for the data that is shared via standardized and secured web API, says Milla Nyholm Finnair Cargo Marketing Manager.
-We are also widening our online customer services for improved customer support. One example of this is that Finnair capacities are now available on multi-airline booking platform cargo.one for customers in Germany, Finland, Denmark, Belgium and Netherlands, and the expansion of this service continues.
-Additionally, we are in the process of developing our own online customer service platform, says Ms Nyholm.
The focus by Finnair Cargo to develop and expand its COOL concept of data-driven and proactive operations steering the Finnair network has been sharpened by the outsourcing of the company's COOL Terminal handling to Swissport that took effect from June 1, 2019.
-Finnair Cargo is actively involved in developing the ONE Record, which is a standard for data sharing and creates a single record view of the shipment. This standard defines a common data model for the data that is shared via standardized and secured web API, says Milla Nyholm Finnair Cargo Marketing Manager.
-We are also widening our online customer services for improved customer support. One example of this is that Finnair capacities are now available on multi-airline booking platform cargo.one for customers in Germany, Finland, Denmark, Belgium and Netherlands, and the expansion of this service continues.
-Additionally, we are in the process of developing our own online customer service platform, says Ms Nyholm.
The focus by Finnair Cargo to develop and expand its COOL concept of data-driven and proactive operations steering the Finnair network has been sharpened by the outsourcing of the company's COOL Terminal handling to Swissport that took effect from June 1, 2019.