newstodate.aero
Oct 04, 2012 (newstodate): Qatar Airways has announced its decision to locate a new European call-center in Poland.
Manned by 100 staff, the multilingual call-center will be opened in Wroclaw, Poland, by February 2013, and the servicing of customer inquiries will progressively be expanded to include E-Commerce support, Privilege Club member services and travel trade support for all major markets in Qatar Airways' European network.
The launch of the call-center will follow on the opening of the route by Qatar Airways between Doha and Warsaw from December 5, 2012, offering five weekly rotations.
Manned by 100 staff, the multilingual call-center will be opened in Wroclaw, Poland, by February 2013, and the servicing of customer inquiries will progressively be expanded to include E-Commerce support, Privilege Club member services and travel trade support for all major markets in Qatar Airways' European network.
The launch of the call-center will follow on the opening of the route by Qatar Airways between Doha and Warsaw from December 5, 2012, offering five weekly rotations.