newstodate.aero
AUG 06, 2003 (newstodate): DHL Danzas Air & Ocean, has contracted Syntegra to provide its solution to Phase 2 of IATA's Cargo 2000 quality management system.
This will extend the scope of the service from the airport-to-airport cycle to include the forwarder processes for door-to-door management of shipments.
Syntegra's solution will measure more than twice the current level of performance milestones by the end of the year.
-This Phase 2 implementation will help us improve the efficiency of our air cargo products, and will enhance customer service while helping to control and monitor operating costs. This latest stage covers door-to-door deliveries at House Waybill level and adds a further 11 milestones to the air cargo quality measurement process, said Guenter Rohrmann, founding member of Cargo 2000, and DHL Global Customer Solutions COO.
This will extend the scope of the service from the airport-to-airport cycle to include the forwarder processes for door-to-door management of shipments.
Syntegra's solution will measure more than twice the current level of performance milestones by the end of the year.
-This Phase 2 implementation will help us improve the efficiency of our air cargo products, and will enhance customer service while helping to control and monitor operating costs. This latest stage covers door-to-door deliveries at House Waybill level and adds a further 11 milestones to the air cargo quality measurement process, said Guenter Rohrmann, founding member of Cargo 2000, and DHL Global Customer Solutions COO.